Utente ospite
5 giugno 2025
Firstly, the room we thought we booked didn’t have a bath, despite the website saying it did.
We had a deluxe room, it was a large room. What let it down was nowhere to store our luggage which meant our cases were on the floor the whole time. Bathroom is incorporated into the room, the shower was small and mouldy. After 8 days the shower wasn’t cleaned and mould continued to grow. The fridge didn’t work, we also had problems with the safe not working, and toilet blocked, housekeeping was hit and miss. We would have to call in the afternoon as our room hadn’t been cleaned.
The pool area was nice, right on a lovely beach…this was until other guests starting smoking. We spoke to staff about this but found they didn’t want confrontation. Also ******** was wafting through on a regular basis, again found it difficult to get anything done about this. The pool towels were old, stained. The toilets were right near the Sunne Bar which stunk.
I would not recommend this hotel to my friends.
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